Answers that help you plan your care.

Please come to the clinic if you wish to discuss your results or if your symptoms persist or worsens. As an alternative, you may book a phone consultation to discuss your results.

Most blood test results take 1 to 3 days to be reported to the medical clinic. Other results such as imaging take a few days to weeks.

Once results are received, they are reviewed by the physician on duty. Most of our patients do not receive calls unless the results are needed to be discussed, further testing is required or they need to go back to the clinic for follow-up.

Kindly note that our receptionists are unable to discuss your results.

We send your referral electronically.

Before leaving the clinic, please let the receptionist know if you have any preference like a specific doctor or location and we will try to accommodate your request.

When an appointment date is received, we will notify you.

Please note that obtaining an appointment date varies and largely depends on the specialist.

Call us if you do not receive any update after 2 weeks.

All of the information you provided is fully confidential. If you want your information to be disclosed to a family member or someone, you need to provide a written permission or bring them with you to the clinic.

We would need your written consent if you request your records sent to your family doctor. There will be charges for this request.